Shipping Agency

Full port agency covering berthing, clearance, crew changes, spares landing and 24/7 owner representation at every Bangladeshi port.

Overview

Professional Shipping Agency Services

Bangladesh Marine Service Private Limited is a trusted shipping agency committed to delivering reliable, efficient, and cost-effective maritime solutions to ship owners, operators, charterers, managers, and cargo stakeholders calling at all major ports in Bangladesh. With a dedicated team of experienced marine professionals and an extensive local network, we ensure that every vessel receives prompt attention and seamless port support from arrival to departure.

Our mission is to simplify port operations by providing comprehensive agency services while maintaining the highest standards of professionalism, transparency, safety, and operational excellence. We understand that every hour a vessel spends in port affects operational costs. Therefore, our team works around the clock to minimize delays, coordinate with port authorities, and ensure fast vessel turnaround.

Our Shipping Agency Services

Vessel Arrival & Departure Clearance
Port Documentation & Regulatory Compliance
Customs & Immigration Coordination
Pilotage, Tug & Berthing Arrangements
Cargo Loading & Discharging Supervision
Stevedoring Coordination
Crew Change & Immigration Assistance
Crew Transportation & Hotel Arrangements
Medical Assistance for Crew Members
Fresh Water Supply
Bunker Coordination
Ship Chandler & Provision Supply
Bond Store Supply
Marine Spare Parts Delivery
Ship Repair & Technical Assistance
Waste Disposal & Sludge Removal Coordination
Cash to Master (CTM) Arrangement
Launch & Boat Services
Surveyor & Inspection Coordination
Dry Dock & Emergency Port Support

Professional Port Coordination

Our experienced operations team maintains close communication with port authorities, customs officials, immigration departments, terminal operators, pilots, and service providers to ensure efficient vessel handling. Every operation is carefully planned to reduce waiting time and maximize operational efficiency. We continuously monitor vessel schedules and provide real-time updates to principals, owners, charterers, and managers throughout the port stay.

Crew Support Services

The welfare of seafarers is one of our priorities. We offer complete crew assistance, including immigration formalities, airport transfers, hotel reservations, medical appointments, emergency transportation, visa support, and crew change coordination. Our team is available 24/7 to respond to urgent crew requirements at Chittagong, Mongla and Payra.

Cargo Operations Management

We supervise cargo loading and unloading operations with strict attention to safety, accuracy, and efficiency. Our agency coordinates with terminals, stevedores, surveyors, and cargo owners to ensure smooth cargo handling while minimizing operational delays for dry bulk, containers, project cargo, liquid bulk and general cargo shipments.

Documentation & Compliance

Shipping regulations require precise documentation and timely submission of official paperwork. Our specialists handle all necessary documentation, including port clearance, customs declarations, manifests, crew documentation, and government reporting, ensuring full compliance with Bangladesh maritime regulations and international IMO/FAL requirements.

Emergency Response

Unexpected situations can arise at any time during a vessel's port stay. Our emergency response team is available 24 hours a day to provide immediate assistance for technical issues, medical emergencies, spare parts delivery, repair coordination, and urgent operational requirements — with dedicated launches and a stand-by attending agent for every nomination.

Key Features

Berth Prospects & Line-Up
Daily berth prospects, tide windows and pilot booking coordinated directly with port authorities.
Pre-Arrival Documentation
Complete pre-arrival, arrival and departure formalities with customs, immigration, port health and coast guard.
Crew Change & Repatriation
Sign-on/sign-off, visas, hotels, PCR/medicals and airport transfers organised end-to-end.
Spares Clearance
Fast customs clearance for spares in transit under IMO FAL, delivered directly onboard or to warehouse.
Cash to Master & Husbandry
Secure CTM, bonded stores, potable water, laundry, medical assistance and shore leave arrangements.
Disbursement Transparency
Pro-forma and final DA with original vouchers, PDA/FDA reporting formats and BIMCO-compliant statements.

Working Process

1
Pre-Nomination
Receive nomination, issue pro-forma DA, share berthing prospects and pre-arrival checklist within 60 minutes.
2
Pre-Arrival
File pre-arrival messages, arrange pilot, tugs, mooring gang, immigration and customs boarding officers.
3
Arrival & Berthing
Attending agent boards on arrival, supervises boarding formalities, hand over CTM and vessel notices.
4
In-Port Operations
Monitor cargo operations, spares landing, crew change, bunker, provision and any repair services.
5
Departure & DA Closure
Coordinate outward clearance, submit statement of facts, and issue final DA with supporting vouchers.

Equipment Used

  • 24/7 attending launches at Chittagong outer anchorage
  • In-house customs & immigration liaison team
  • Digital port-call management platform
  • Bonded warehouse in Chittagong EPZ
  • Dedicated CTM vault and armed transport

Industries Served

  • Dry Bulk Carriers
  • Container Feeders
  • Product & Chemical Tankers
  • LPG / LNG Carriers
  • Project Cargo & Heavy-Lift
  • Offshore Support Vessels

Why Choose Us

  • Reduced port stay through pro-active berth planning
  • Full transparency on disbursement accounts
  • Owner-friendly reporting formats (BIMCO DA)
  • Single point of contact for all husbandry needs
  • P&I appointed correspondent experience

Our Commitment

At Bangladesh Marine Service Private Limited, we strive to build long-term relationships based on trust, reliability, and outstanding service quality. Whether handling a single port call or providing long-term agency support for an entire fleet, our team remains committed to delivering efficient solutions tailored to each client's operational requirements.

From the moment your vessel enters Bangladeshi waters until its safe departure, we stand beside you as your dependable maritime partner, ensuring smooth operations, regulatory compliance, and exceptional service at every stage of the port call.

Frequently Asked Questions

We deliver shipping agency service at Chittagong Port, Mongla Port and Payra Port, plus outer anchorage and Kutubdia anchorage on 24/7 basis with dedicated port teams in each location.
Inquiry Form

Request Shipping Agency

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